Night-Shift Member Services Associate

Yucaipa Fitness, LLC; Yucaipa (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Planet Fitness in Yucaipa, CA is seeking a Member Services Representative to ensure a welcoming, high-energy experience for members and guests. You will greet visitors, sign up new members, process payments, and support the Club Manager while maintaining a clean, friendly front desk environment.

Ideal candidates have a customer service background, basic computer skills, and a passion for fitness. This on-site role requires reliability, teamwork, and a positive attitude in a fast-paced club

Qualifications

• Must be 18 years or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities: answer phones, check members in, give club tours, sign up new members and process payments.
• Facilitate updates to member accounts and respond to questions promptly.
• Maintain neatness and cleanliness of the club, perform daily tasks and cleaning duties.
• Assist in other duties as needed by the club.

Skills

Customer service

Computer basics

Punctuality

Teamwork

Fitness passion

Education

High school diploma or GED

Job description

Planet Fitness in Yucaipa, CA is seeking a Member Services Representative to ensure a welcoming, high-energy experience for members and guests. You will greet visitors, sign up new members, process payments, and support the Club Manager while maintaining a clean, friendly front desk environment.

Ideal candidates have a customer service background, basic computer skills, and a passion for fitness. This on-site role requires reliability, teamwork, and a positive attitude in a fast-paced club