Night-Shift Mainframe Monitoring Specialist (Onsite)

Kendrit Consulting Group; Baltimore (MD); On-site; USD 100,000 - 140,000; Full time

Job summary

Kendrit Consulting Group seeks a Mainframe Monitoring Specialist to provide continuous operational monitoring, problem determination, and technical support for enterprise mainframe environments at a large federal agency. This role ensures rapid response to system issues and minimizes outages while supporting maintenance activities and coordination with vendors.

The position is onsite five days a week, with a night shift Thursday through Monday (3:30 p.m. to 12:00 a.m.).

Qualifications

• Bachelor’s degree plus 5 years’ experience.
• Experience supporting large-scale mainframe environments and peripheral devices.
• Strong knowledge of z/OS MVS, JES3, MIM, Top Secret, and mainframe storage technologies.
• Ability to analyze dumps, logs, and performance data.
• Experience using ServiceNow (SNOW) or comparable ITSM tools.
• Ability to create technical documentation, diagrams, and reports.
• Must be able to obtain and maintain Public Trust Clearance.
• Onsite work five days a week and night shift (Thu-Mon).

Responsibilities

• Provide continuous operational monitoring and rapid response to system issues.
• Identify, diagnose, and resolve complex system, network, and hardware issues in real time.
• Coordinate with software teams and vendors to resolve OS issues.
• Record and report incidents through ServiceNow and related logs within required timeframes.
• Create and update charts, drawings, procedures, and specialized reports.
• Attend facilities planning meetings with building management and security stakeholders.
• Install and uninstall IT equipment and manage related change tickets.
• Oversee multi-vendor preventive maintenance and software testing.
• Train other IT Specialists in problem resolution and documentation.
• Coordinate secure data center access with OPSS personnel.

Skills

Public Trust Clearance

Night Shift

Time-critical problem-solving

Communication with multiple teams

Education

Bachelor’s Degree

Tools

SNOW

z/OS MVS

JES3

MIM

Top Secret

Job description

Kendrit Consulting Group seeks a Mainframe Monitoring Specialist to provide continuous operational monitoring, problem determination, and technical support for enterprise mainframe environments at a large federal agency. This role ensures rapid response to system issues and minimizes outages while supporting maintenance activities and coordination with vendors.

The position is onsite five days a week, with a night shift Thursday through Monday (3:30 p.m. to 12:00 a.m.).