Night-Shift Logistics Support Specialist & Driver Liaison

Schneider National, Inc.; London (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

401(k) matching

Job summary

Schneider National, Inc. in London, KY is seeking a Customer Service Representative to coordinate pick-ups and deliveries, assist drivers, and resolve service issues. You will work to ensure safety and high service levels while supporting the driver network.

The role demands strong communication, multitasking, and teamwork in a fast-paced environment. This full-time position offers comprehensive benefits, a 401(k) plan with company match, paid time off, holidays, and incentive pay.

Qualifications

• High School diploma or GED is required.
• Strong written and oral communication skills.
• Ability to manage multiple priorities.
• Ability to work in a fast-paced team environment.

Responsibilities

• Work closely with drivers to meet customers’ needs.
• Resolve customer service issues, cargo claims, and equipment problems.
• Schedule required training sessions for drivers.
• Answer pay settlement questions from drivers.

Skills

Strong communication

Multitasking

Team environment

Oral communication

Education

High School diploma or GED

Job description

Schneider National, Inc. in London, KY is seeking a Customer Service Representative to coordinate pick-ups and deliveries, assist drivers, and resolve service issues. You will work to ensure safety and high service levels while supporting the driver network.

The role demands strong communication, multitasking, and teamwork in a fast-paced environment. This full-time position offers comprehensive benefits, a 401(k) plan with company match, paid time off, holidays, and incentive pay.