Night-Shift Lockbox Specialist — Fast, Detail-Driven Processing

Conduent; Charlotte (NC); On-site; USD 25,000 - 28,000; Full time

Job summary

Conduent is seeking a detail-oriented Lockbox Specialist in Charlotte, NC to support banking operations through accurate, high-volume processing. This role requires strong attention to detail, flexibility, and the ability to perform well in a fast-paced, deadline-driven environment.

You will process transactions, slice and count mail, batch checks, and scan documents using high-speed scanners, with duties extending to end-of-day procedures and compliance with banking protocols.

Qualifications

• Must have a high school diploma or GED.
• Must be able to pass a required criminal background check and drug screening successfully.
• Bank operations, item processing, or related experience preferred but not required.
• Strong 10-key and data entry skills preferred.
• Ability to work independently and as part of a team.
• Reliable attendance and flexibility to work additional hours with little notice.
• Ability to work under pressure and meet deadlines.
• Fast learner with the ability to adapt quickly and follow detailed instructions.

Responsibilities

• Process lockbox transactions accurately and on time while meeting productivity standards
• Slice, count, sort, and distribute incoming mail
• Open envelopes and batch checks, invoices, and coupons per client instructions
• Scan documents using high-speed scanners (OPEX Falcon)
• Once work is scanned it will be prepped for storage/retention and placed accordingly
• Employees are required to perform end-of-day procedures.
• Ability to work in fast paced, deadline driven workplace.
• Perform data entry and reassociation of check images and backup documents
• Prepare outgoing mail with pre-coded alphanumeric data
• Follow internal controls, security protocols, and banking regulations
• Escalate issues promptly to management to avoid client impact
• Support other operations and administrative tasks as needed

Skills

Data entry

Detail-oriented

Attention to detail

Time management

Teamwork

Adaptability

Fast learner

Independent work

Education

High school diploma or GED

Tools

OPEX Falcon

Job description

Conduent is seeking a detail-oriented Lockbox Specialist in Charlotte, NC to support banking operations through accurate, high-volume processing. This role requires strong attention to detail, flexibility, and the ability to perform well in a fast-paced, deadline-driven environment.

You will process transactions, slice and count mail, batch checks, and scan documents using high-speed scanners, with duties extending to end-of-day procedures and compliance with banking protocols.