Night-Shift Load Planner: Freight & Shipment Optimizer

Penske; Beachwood (OH); Hybrid; USD 60,000 - 78,000; Full time

Job summary

Penske Logistics is seeking a Load Planner in Beachwood, OH to coordinate freight movement and customer service. You will process orders, plan shipments, tender freight to carriers, and provide shipment visibility. Responsibilities include load-building, customer support, and cross-functional coordination across shifts.

The role emphasizes attention to detail, strong communication, system proficiency, and reliable attendance in a dynamic logistics environment.

Qualifications

• Requires good attention to detail and sense of urgency.
• Strong written and verbal communication skills.
• Ability to learn and operate multiple computer systems.
• Ability to build professional relationships with customers and Penske associates.
• Analytical thinking and problem-solving within SOP.
• Regular, predictable attendance is essential.

Responsibilities

• Load-building: add shipments to a load, rate, secure coverage, set appointments.
• Provide excellent customer service to assigned accounts.
• Handle call center and shared email responsibilities.
• Track shipments and provide visibility to management and customers.
• Recover customer loads and ensure accurate daily logs and trackers.
• Support other projects as assigned by supervisor.

Skills

Detail orientation

Communication skills

System navigation

Customer relationship

Critical thinking

Attendance reliability

Education

High School Diploma or equivalent

Bachelor's Degree in Business or Supply Chain Management

Job description

Penske Logistics is seeking a Load Planner in Beachwood, OH to coordinate freight movement and customer service. You will process orders, plan shipments, tender freight to carriers, and provide shipment visibility. Responsibilities include load-building, customer support, and cross-functional coordination across shifts.

The role emphasizes attention to detail, strong communication, system proficiency, and reliable attendance in a dynamic logistics environment.