Night-Shift Lab Operations Supervisor

Labcorp; Dublin (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

PTO

Job summary

Labcorp is seeking a Support Services Supervisor in Dublin, OH to oversee entry-level staff and optimize lab support workflows. This role requires maintaining daily operations, ensuring quality standards, and coordinating with cross-functional teams to meet turnaround times.

The ideal candidate will have leadership experience in a high-volume environment, strong problem-solving and communication skills, and proficiency with MS Office for reporting and analytics.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience in laboratory, healthcare, manufacturing or warehouse environments is expected.
• Ability to lead frontline staff and manage workflow in a high-volume setting.
• Strong computer skills, including MS Office, for dashboards and reporting.

Responsibilities

• Lead, coach, and develop entry-level staff; drive accountability and performance.
• Maintain floor presence to support workflow, remove barriers and ensure quality output.
• Manage daily workflow, staffing, and coverage to meet turnaround time and volume demands.
• Monitor productivity, quality, and referral shipment metrics; address gaps in real time.
• Make timely decisions and adjust quickly to changing volumes and priorities.
• Troubleshoot and resolve operational issues; escalate when needed.
• Ensure compliance with DOT/IATA, SOPs, policies and quality standards.
• Perform quality checks and maintain QA documentation.
• Analyze operational data using Excel, dashboards or reporting tools to identify trends and drive decisions.
• Identify and drive process improvements to increase efficiency and reduce errors/rework.
• Collaborate with cross-functional teams and referral partners to improve service levels.

Skills

Leadership

Coaching

Communication

Problem solving

Decision making

Attention to detail

Education

High school diploma or GED

Associate’s degree in science, healthcare, or business

Tools

Microsoft Office

Job description

Labcorp is seeking a Support Services Supervisor in Dublin, OH to oversee entry-level staff and optimize lab support workflows. This role requires maintaining daily operations, ensuring quality standards, and coordinating with cross-functional teams to meet turnaround times.

The ideal candidate will have leadership experience in a high-volume environment, strong problem-solving and communication skills, and proficiency with MS Office for reporting and analytics.