Laboratory Support Services Lead

LCH Lab. Corp. of America Holdings; Dublin (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

STD/LTD

401(k)

PTO / FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Dublin, OH is seeking an Operations Lead to coach entry-level staff, manage daily workflow, and ensure quality output. You will monitor productivity and collaborate with cross‑functional teams to meet turnaround times while maintaining compliance with SOPs and QA standards.

Responsibilities include analyzing data in Excel, identifying trends, and driving process improvements to reduce errors and rework in a high‑volume laboratory environment.

Qualifications

• High school diploma or GED required.
• Associate’s degree in science, healthcare, or business preferred.
• 1 year supervisory or leadership experience preferred.
• Experience in a laboratory, healthcare, manufacturing or warehouse environment is a plus.

Responsibilities

• Lead, coach, and develop entry-level staff to drive accountability and performance.
• Maintain floor presence to support workflow, remove barriers and ensure quality output.
• Manage daily workflow, staffing, and coverage to meet turnaround time and volume demands.
• Monitor productivity, quality, and referral shipment metrics and address gaps in real time.
• Make timely decisions and adjust quickly to changing volumes and priorities.
• Troubleshoot and resolve operational issues, including missing or delayed specimens; escalate when needed.
• Ensure compliance with DOT/IATA, SOPs, policies and quality standards.
• Perform quality checks and maintain QA documentation.
• Analyze operational data using Excel or dashboards to identify trends and drive decisions.
• Identify and drive process improvements to increase efficiency, quality and reduce errors.

Skills

Leadership

Communication skills

Microsoft Office

Color blindness test

Education

High school diploma or GED

Associate’s degree in science, healthcare, or business

Tools

Microsoft Excel

Dashboards

Job description

Labcorp in Dublin, OH is seeking an Operations Lead to coach entry-level staff, manage daily workflow, and ensure quality output. You will monitor productivity and collaborate with cross‑functional teams to meet turnaround times while maintaining compliance with SOPs and QA standards.

Responsibilities include analyzing data in Excel, identifying trends, and driving process improvements to reduce errors and rework in a high‑volume laboratory environment.