Night-Shift IT Support Technician — On-Site & Incident-Ready

ManpowerGroup Global, Inc.; Spring (TX); On-site; USD 34,440 - 38,572; Full time

Job summary

A major staffing and recruitment firm is looking for an IT Support Technician to provide essential overnight IT support. This role involves monitoring systems, resolving incidents, and supporting end users. Ideal candidates will have over 2 years of Tier 2 IT support experience, strong troubleshooting skills, and the ability to work independently during rotating overnight shifts. The position offers $25 to $28 per hour on W2 and requires flexibility for weekends.

Qualifications

• 2+ years of Tier 2 IT support experience.
• Experience troubleshooting hardware, software, and networking issues.
• Ability to work overnight and manage IT ticket queues.

Responsibilities

• Act as the sole IT support during overnight shifts.
• Monitor system health and operational availability.
• Provide support for desktops, laptops, and operational applications.

Skills

Strong troubleshooting skills

Excellent written communication

Ability to work independently

Flexibility to work rotating shifts

Tools

ITSM tools (ServiceNow or similar)

Monitoring tools

Job description

A major staffing and recruitment firm is looking for an IT Support Technician to provide essential overnight IT support. This role involves monitoring systems, resolving incidents, and supporting end users. Ideal candidates will have over 2 years of Tier 2 IT support experience, strong troubleshooting skills, and the ability to work independently during rotating overnight shifts. The position offers $25 to $28 per hour on W2 and requires flexibility for weekends.