Night-Shift Guest Experience Pro – Tempe

Placemakr; Tempe, Northern (AZ, KY); Hybrid; USD 45,667,000 - 61,785,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus

Stock options

401k match

Medical, Vision & Dental

FSA/HSA options

PTO 15 days

Birthday day off

Parental Leave

Life Insurance

Flexible scheduling

Early paycheck access

Employee discounts

Job summary

Placemakr in Tempe, AZ is seeking an Overnight Guest Experience Associate to deliver outstanding service to guests and residents. You’ll serve as the primary on-site contact, handle behind-the-scenes duties, and help maintain a smooth operation across shifts.

The role requires flexible hours including nights, weekends, and holidays, with a base rate of $18.75 per hour and a comprehensive benefits package. Join a collaborative team that values ownership, speed, and guest satisfaction, and be

Qualifications

• 1+ year of customer service experience in hospitality, retail, or similar.
• Flexible to work evenings, weekends, and holidays.
• Able to multi-task and stay energized on site.
• Clear written and verbal communication.
• Comfort with working in a fast-paced environment.

Responsibilities

• Provide exceptional on-site guest service and resolve requests.
• Serve as primary on-site contact for guests and residents.
• Coordinate with on-site and off-site teams to keep operations running smoothly.
• Restock housekeeping carts and amenities as needed.
• Handle guest requests and check-in/check-out processes.

Skills

Customer service

Hospitality experience

Flexible scheduling

Strong communication

POS/CRM systems

Tools

POS systems

CRM tools

Job description

Placemakr in Tempe, AZ is seeking an Overnight Guest Experience Associate to deliver outstanding service to guests and residents. You’ll serve as the primary on-site contact, handle behind-the-scenes duties, and help maintain a smooth operation across shifts.

The role requires flexible hours including nights, weekends, and holidays, with a base rate of $18.75 per hour and a comprehensive benefits package. Join a collaborative team that values ownership, speed, and guest satisfaction, and be