Night Shift Freight Customer Service Specialist

Total Quality Logistics; San Antonio (TX); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Compensation starting at $17.50/hour

Comprehensive benefits package

401(k) with company match

Tuition reimbursement

Employee discounts

Job summary

Total Quality Logistics is seeking a Third-Shift Customer Service Representative in San Antonio, Texas. In this dynamic role, you will manage calls and emails to ensure shipments are on schedule and provide outstanding customer service.

Ideal candidates possess a strong work ethic, attention to detail, and the ability to work effectively under pressure. Compensation starts at $17.50 per hour. Enjoy career growth opportunities and a comprehensive benefits package, including health coverage and 401(k) matching.

Qualifications

• Passion for delivering excellent customer service.
• Ability to maintain a calm demeanor under pressure.
• Strong organization and reliability.

Responsibilities

• Manage high volume of inbound/outbound calls and emails.
• Resolve shipping issues with urgency and professionalism.
• Document tasks in internal systems.
• Provide updates to internal sales and support teams.

Skills

Excellent customer service

Problem-solving

Attention to detail

Professional demeanor under pressure

Team communication

Job description

Total Quality Logistics is seeking a Third-Shift Customer Service Representative in San Antonio, Texas. In this dynamic role, you will manage calls and emails to ensure shipments are on schedule and provide outstanding customer service.

Ideal candidates possess a strong work ethic, attention to detail, and the ability to work effectively under pressure. Compensation starts at $17.50 per hour. Enjoy career growth opportunities and a comprehensive benefits package, including health coverage and 401(k) matching.