Night Shift FOH Leader (Drive-Thru)

Chick-fil-A Reisterstown; Reisterstown (MD); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Tuition assistance

Job summary

Chick-fil-A Reisterstown is seeking a dedicated leader for Front of House (FOH) operations. You will serve as a mentor to ensure excellence in service, assist in hiring, and drive team performance. The ideal candidate has a passion for customer relationships and is committed to maintaining high standards.

You will develop and implement systems aimed at achieving excellence while managing the team effectively. A strong background in food service operations and great communication skills are essential for this role.

Qualifications

• Strong analytical and problem-solving skills are required.
• Proven history of consistently performing at a high level.

Responsibilities

• Develop a culture that encourages food safety and hospitality.
• Oversee speed of service and customer satisfaction.
• Ensure compliance with Chick-fil-A standards.
• Conduct hiring processes including screenings and interviews.
• Manage schedules and discipline team members as required.
• Drive sales growth and encourage innovation.

Skills

Strategic thinker

Tech-savvy

Great communicator

Team player

Detail-oriented

Self-starter

Strong project management skills

Integrity

Customer relationship building

Education

High School Diploma or equivalent

Job description

Chick-fil-A Reisterstown is seeking a dedicated leader for Front of House (FOH) operations. You will serve as a mentor to ensure excellence in service, assist in hiring, and drive team performance. The ideal candidate has a passion for customer relationships and is committed to maintaining high standards.

You will develop and implement systems aimed at achieving excellence while managing the team effectively. A strong background in food service operations and great communication skills are essential for this role.