Night-Shift Dispatcher Lead - Ready-Mix Operations

CTC Concrete Inc.; Warren (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Paid vacation

Life insurance

In-office work

Job summary

Hercules Concrete in Warren, MI is seeking a full-time Dispatcher to coordinate delivery operations from our corporate office. The role focuses on safety, quality, efficiency and profitability, and requires strong leadership of drivers.

If you thrive on a fast-paced environment, enjoy solving routing challenges, and can manage multiple tasks, this is a rewarding in-office opportunity with weekend incentives.

Qualifications

• 2+ years’ experience in concrete dispatching.
• Understanding of QC/QA for ready-mix concrete.
• Knowledge of concrete production equipment, processes, and maintenance.
• Excellent organizational and multi-tasking abilities.
• Strong written and verbal communication skills.
• Authoritative leadership of drivers.

Responsibilities

• Answer incoming calls from plants, drivers, and customers.
• Use maps to determine efficient routes.
• Process information from drivers, sales, and customers to align everyone.
• Schedule drivers to meet production demands.
• Balance driver hours for productivity and DOT compliance.
• Maintain radio/phone contact with drivers.
• Assist with driver recruiting and retention.
• Work long hours and weekends during peak season with incentives.
• Provide quality customer service as Dispatcher.
• Perform other duties as needed.

Skills

Concrete dispatching

Organizational skills

Communication skills

Analytical thinking

Leadership

Problem solving

Multi-tasking

Job description

Hercules Concrete in Warren, MI is seeking a full-time Dispatcher to coordinate delivery operations from our corporate office. The role focuses on safety, quality, efficiency and profitability, and requires strong leadership of drivers.

If you thrive on a fast-paced environment, enjoy solving routing challenges, and can manage multiple tasks, this is a rewarding in-office opportunity with weekend incentives.