Lead Concrete Dispatcher | Weekend Incentives

Hercules Materials Holdings LLC.; Warren (MI); Sur place; USD 39 000 - 83 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Paid vacation

Life insurance

Competitive salary

Résumé du poste

Hercules Concrete in Warren, MI seeks a Dispatcher to coordinate concrete delivery operations from our corporate office. You will drive safety, quality, efficiency, and profitability while supervising drivers and ensuring customer satisfaction.

Ideal candidates bring 2+ years in dispatching, strong communication, and leadership. Weekend shifts are incentivized; a competitive salary and benefits are offered.

Qualifications

• 2+ years’ experience in concrete dispatching preferred but not required.
• Understanding of QC/QA for the ready mix concrete industry.
• Knowledge of concrete production equipment, processes, and maintenance programs.
• Excellent organizational skills and ability to prioritize tasks.
• Ability to communicate through multiple channels (phone, email, radio).
• Ability to multi-task while being detail oriented.
• Union contract knowledge preferred but not required.
• Excellent written and verbal communication skills.
• Authoritative leader who will guide drivers daily.

Responsabilités

• Answers incoming calls from our plants, drivers, and customers.
• Utilizes maps to plan directions and optimize routes.
• Processes information from drivers, sales, and customers to align on targets.
• Efficiently schedule drivers to meet production demands.
• Balance driver hours to meet needs while complying with DOT laws.
• Maintain radio and phone contact with drivers.
• Assist with driver recruiting and retention.
• Willing to work long hours and weekends during peak season with incentives.
• Provide quality customer service.
• Perform other duties as needed.

Connaissances

Concrete dispatching

Organizational skills

Analytical skills

Communication skills

Leadership

DOT/compliance knowledge

Outils

Route planning software

Description du poste

Hercules Concrete in Warren, MI seeks a Dispatcher to coordinate concrete delivery operations from our corporate office. You will drive safety, quality, efficiency, and profitability while supervising drivers and ensuring customer satisfaction.

Ideal candidates bring 2+ years in dispatching, strong communication, and leadership. Weekend shifts are incentivized; a competitive salary and benefits are offered.