Night Shift Customer Service Rep - Gym Perks

EPIC Fitness Group dba Planet Fitness; Holland (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Great growth opportunities

Set Schedule

Medical, Dental and Vision insurance (

Employee Referral Bonus Program

$1 premium for 10 PM–6 AM hours

FREE Black Card Membership

401(k) with employer match

Profit sharing program

A sparkling clean work environment

Contribute to changing people’s lives

Job summary

Planet Fitness is seeking a Customer Service Representative to join our team at our Ohio location. You will greet members and guests, answer questions by phone, sign up new members, and help maintain a welcoming, clean club environment with a focus on the Judgement Free experience.

As a member of Planet Fitness, you’ll contribute to delivering exceptional service, handle tours, log amenities, and address billing inquiries while maintaining a friendly, professional demeanor during set daytime or

Responsibilities

• Greet members and guests and deliver exceptional customer service.
• Answer phones and assist callers with questions.
• Check in members, provide facility tours, and sign up new members; log amenities and communicate updates/billing issues.

Skills

Customer service

Communication

Phone etiquette

Teamwork

Job description

Planet Fitness is seeking a Customer Service Representative to join our team at our Ohio location. You will greet members and guests, answer questions by phone, sign up new members, and help maintain a welcoming, clean club environment with a focus on the Judgement Free experience.

As a member of Planet Fitness, you’ll contribute to delivering exceptional service, handle tours, log amenities, and address billing inquiries while maintaining a friendly, professional demeanor during set daytime or