Night Shift Member Experience Specialist

Planet Fitness; Grove City (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

PTO

401K with employer match

Health Insurance

Life Insurance

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness in Grove City, OH 43123 is seeking a Customer Service Representative to deliver a superior Judgement Free member experience. Starting at $13/hour with a nightly shift 10pm-6am, M-TH, and scheduled increases after 180 days and each year.

We offer growth opportunities, shift-differential pay for certain shifts, PTO, 401K with employer match, health options, life insurance, EAP, and free employee Black Card membership.

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years or older.
• Basic computer proficiency.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests to ensure a Judgement Free experience.
• Answer phones in a friendly manner using information script.
• Greet and sign up new members, give tours, log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases at the point of sale system.
• Promote Planet Fitness classes (PE@PF) to members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness in Grove City, OH 43123 is seeking a Customer Service Representative to deliver a superior Judgement Free member experience. Starting at $13/hour with a nightly shift 10pm-6am, M-TH, and scheduled increases after 180 days and each year.

We offer growth opportunities, shift-differential pay for certain shifts, PTO, 401K with employer match, health options, life insurance, EAP, and free employee Black Card membership.