Night Shift Customer Service Rep - Growth & Benefits

National Fitness Partners; Town of Middletown (NY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

401K

Health insurance options

PTO

Life insurance

Employee Assistance Program

Free Planet Fitness Black Card

Job summary

National Fitness Partners, a leading Planet Fitness franchise, is seeking a Customer Service Representative to support members and guests with a friendly, efficient service experience during evening shifts.

The role offers growth opportunities, competitive hourly pay starting at $16 per hour, and benefits including PTO, 401K, health options, life insurance, and more. Join our teamwork-driven, Judgement Free environment.

Qualifications

• Provide a superior level of customer service to Planet Fitness members and guests.
• Answer phones in a friendly manner and greet members as they sign up.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

We Are Accountable

We Are Driven

We Are Passionate

We Are Ambitious

Job description

National Fitness Partners, a leading Planet Fitness franchise, is seeking a Customer Service Representative to support members and guests with a friendly, efficient service experience during evening shifts.

The role offers growth opportunities, competitive hourly pay starting at $16 per hour, and benefits including PTO, 401K, health options, life insurance, and more. Join our teamwork-driven, Judgement Free environment.