Night Shift Customer Service Pro - Fitness Club

Planet Fitness; Middletown (DE); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

PTO for all employees

401K Employer match up to 4%

Health Insurance Options (Health, Dent

Vision, Life Insurance, Short-Term DI

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Middletown, DE is seeking a Customer Service Representative for a full-time night shift (Mon-Thu 10PM–6AM). Starting pay is $16 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter.

Expect duties including member greetings, sign-ups, and POS transactions. Benefits include PTO, 401K with employer match, health/dental/vision insurance, life insurance, disability coverage, and an employee assistance program.

Qualifications

• Customer service experience is required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency is required.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes (PE@PF) to members.
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Communication

Computer basics

Education

High School Diploma or GED

Job description

Planet Fitness in Middletown, DE is seeking a Customer Service Representative for a full-time night shift (Mon-Thu 10PM–6AM). Starting pay is $16 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter.

Expect duties including member greetings, sign-ups, and POS transactions. Benefits include PTO, 401K with employer match, health/dental/vision insurance, life insurance, disability coverage, and an employee assistance program.