Night Shift CSR – Flexible Shifts (Aurora)

PLS Logistics Service; Aurora (IL); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision

401(k)

Vacation

Career advancement

Ongoing training

Zusammenfassung

PLS Logistics Service is seeking a Customer Service Representative in Aurora, IL to be the friendly face of the company. You will handle transactions, educate customers on financial products, and ensure compliance with regulations.

Responsibilities include maintaining a balanced cash drawer, resolving complaints, and supporting a neat store environment. English fluency is required, and bilingual (English/Spanish) is a plus; benefits include medical, 401(k), vacation, and training opportunities.

Qualifikationen

• Previous customer service experience in hospitality, retail, or financial services.
• Ability to engage with customers and offer appropriate products.
• Excellent attention to detail and multi-tasking ability.
• Professional appearance and integrity.
• Fluency in English; English/Spanish bilingual is a plus.

Aufgaben

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Ensure all transactions comply with laws and policies.
• Maintain a balanced cash drawer and accurate transactions.
• Use the POS to access information and process transactions.
• Resolve complaints or escalate to the Store Manager.
• Keep the store environment neat and welcoming.
• Perform other duties as assigned by management.

Kenntnisse

Customer service

English fluency

Multitasking

Professional demeanor

Bilingual English/Spanish

Tools

Point-of-sale (POS) system

Jobbeschreibung

PLS Logistics Service is seeking a Customer Service Representative in Aurora, IL to be the friendly face of the company. You will handle transactions, educate customers on financial products, and ensure compliance with regulations.

Responsibilities include maintaining a balanced cash drawer, resolving complaints, and supporting a neat store environment. English fluency is required, and bilingual (English/Spanish) is a plus; benefits include medical, 401(k), vacation, and training opportunities.