Night Shift Customer Service Rep — Financial Services

PLS; New York (NY); On-site; USD 23,419 - 25,485; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k)

Vacation

Advancement opportunities

Ongoing training

Job summary

PLS in Brooklyn, NY is seeking a Customer Service Representative to be the face of our company, delivering friendly service and educating customers on our financial products. The CSR will handle transactions accurately, maintain a balanced cash drawer, and comply with federal, state, and local regulations.

English fluency is required; English/Spanish bilingual is a plus. Benefits include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Qualifications

• Previous customer service experience preferred.
• Ability to engage with customers and offer products.
• Attention to detail and ability to multi-task.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Ensure transactions comply with regulations and policies.
• Maintain a balanced cash drawer and accurate transactions.
• Use the POS system to access information and process transactions.

Skills

Customer service

Communication

Multi-tasking

POS system

Tools

POS system

Job description

PLS in Brooklyn, NY is seeking a Customer Service Representative to be the face of our company, delivering friendly service and educating customers on our financial products. The CSR will handle transactions accurately, maintain a balanced cash drawer, and comply with federal, state, and local regulations.

English fluency is required; English/Spanish bilingual is a plus. Benefits include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.