Night-Shift CSR: Cash Handling & Service

PLS; Greenwood (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Vacation

Advancement opportunities

Training

Job summary

PLS is seeking a Customer Service Representative to be the face of the store in Indianapolis. You will handle customer inquiries, educate on products and services, and process transactions while ensuring accuracy and compliance.

The role requires flexible hours and a professional demeanor in a fast-paced retail environment. As part of PLS, you will contribute to a friendly, compliant workplace and provide excellent service to diverse customers.

Qualifications

• Experience in customer service is preferred
• Ability to engage with customers and assess needs
• Strong attention to detail and ability to multi-task during busy shifts
• Professional appearance and demeanor required
• Must be able to work flexible hours including mornings, evenings, weekends and holidays
• English fluency is required

Responsibilities

• Provide outstanding customer service to encourage repeat business
• Educate customers on our products and services
• Ensure transactions comply with federal, state, and local regulations
• Follow company policies and procedures
• Maintain a balanced cash drawer
• Complete transactions accurately, including cash handling
• Use POS system to access information and process transactions
• Resolve customer complaints or refer to Store Manager
• Help maintain a neat and clean store environment
• Perform other duties as instructed by management

Skills

Customer service

Multi-tasking

Attention to detail

Communication

English fluency

Job description

PLS is seeking a Customer Service Representative to be the face of the store in Indianapolis. You will handle customer inquiries, educate on products and services, and process transactions while ensuring accuracy and compliance.

The role requires flexible hours and a professional demeanor in a fast-paced retail environment. As part of PLS, you will contribute to a friendly, compliant workplace and provide excellent service to diverse customers.