Night Shift Client Services Rep — Veterinary Hospital

Pieper Veterinary; Middletown (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Shift differential

PTO & holidays

Medical, dental, and vision insurance

401(k) plan with employer match

Mental Health Services

Team events

Job summary

Pieper Veterinary in Middletown, CT is seeking a Client Service Representative for the 3rd shift. You will welcome clients, manage calls, and support hospital operations while ensuring compassionate service for pets and their families.

The ideal candidate brings customer-service experience, familiarity with veterinary terms, and strong communication, collaborating with veterinarians and staff to maintain smooth clinic operations during overnight hours.

Qualifications

• Previous experience in a customer service role, preferably in a veterinary setting, is preferred.
• Familiarity with veterinary terminology or a willingness to learn.
• Excellent verbal and written communication skills to interact with clients, and staff.

Responsibilities

• Provide excellent customer service and support hospital operations.
• Help connect pets with the care they need and ensure a smooth client experience.
• Collaborate with veterinarians, technicians, and staff to ensure clinic operations run smoothly.

Skills

Customer service

Veterinary terminology familiarity

Verbal and written communication

Interpersonal skills

Multitasking

Team collaboration

Calm under pressure

Willingness to learn

Reliability

Job description

Pieper Veterinary in Middletown, CT is seeking a Client Service Representative for the 3rd shift. You will welcome clients, manage calls, and support hospital operations while ensuring compassionate service for pets and their families.

The ideal candidate brings customer-service experience, familiarity with veterinary terms, and strong communication, collaborating with veterinarians and staff to maintain smooth clinic operations during overnight hours.