Night-Shift Client Services Rep - Veterinary Care Team

COVE Animal Health; Middletown (CT); In loco; USD 39.000 - 51.000; Tempo pieno

Vantaggi offerti da questo lavoro

Maternity/Paternity? (not applicable)

Descrizione del lavoro

Pieper Veterinary in Middletown, CT seeks a 3rd Shift Client Service Representative to greet clients, answer questions, and support hospital operations. The role emphasizes compassionate service and strong teamwork within a busy veterinary hospital.

Ideal candidates will have experience in customer service, familiarity with veterinary terminology, and excellent communication skills. The shift runs 10-hour days, four days a week, with holidays required and a competitive benefits package.

Competenze

• Previous experience in a customer service role, preferably in a veterinary setting.
• Familiarity with veterinary terminology or a willingness to learn.
• Excellent verbal and written communication skills to interact with clients and staff.
• Exceptional interpersonal skills with a warm, friendly, and empathetic approach to clients and their pets.
• Ability to handle challenging client situations with tact, patience, and understanding.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Ability to work collaboratively with veterinarians, technicians, and other staff members to ensure smooth clinic operations.
• Willingness to continue learning and stay updated on best practices in client service and veterinary care.
• Must be 18 years or older to apply.

Mansioni

• Provide excellent customer service to clients and patients.
• Support hospital operations and connect clients with the care they need.
• Help manage client flow and keep the reception area organized.
• Collaborate with veterinarians and staff to ensure smooth clinic operations.

Conoscenze

Customer service

Verbal communication

Written communication

Team player

Veterinary terminology knowledge

Strumenti

EzyVet

Smartflow

Descrizione del lavoro

Pieper Veterinary in Middletown, CT seeks a 3rd Shift Client Service Representative to greet clients, answer questions, and support hospital operations. The role emphasizes compassionate service and strong teamwork within a busy veterinary hospital.

Ideal candidates will have experience in customer service, familiarity with veterinary terminology, and excellent communication skills. The shift runs 10-hour days, four days a week, with holidays required and a competitive benefits package.