2nd Shift Veterinary Client Services Pro

Pieper-Veterinary-3; Middletown (CT); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Shift differential

Medical, dental, and vision insurance

Mental Health Services

401(k) match

Paid time off & holidays

Job summary

Pieper Veterinary in Middletown, CT is seeking a Client Services Representative for the 2nd shift. You will welcome clients, assist with appointments, and support hospital operations in a fast-paced environment.

The role emphasizes compassionate communication, teamwork, and the ability to manage multiple tasks while maintaining high service standards. Prior veterinary terminology familiarity is a plus.

Qualifications

• Experience in a customer service role, preferably veterinary-related.
• Strong verbal and written communication with clients and staff.
• Able to stay calm in emotional or stressful situations.
• Willingness to learn veterinary terminology and processes.

Responsibilities

• Provide excellent client service and support hospital operations.
• Assist clients with check-in/check-out and appointment scheduling.
• Help connect pets with the care they need and relay information to team.

Skills

Customer service

Communication

Teamwork

Calm under pressure

Veterinary terminology

Tools

EzyVet

SmartFlow

Job description

Pieper Veterinary in Middletown, CT is seeking a Client Services Representative for the 2nd shift. You will welcome clients, assist with appointments, and support hospital operations in a fast-paced environment.

The role emphasizes compassionate communication, teamwork, and the ability to manage multiple tasks while maintaining high service standards. Prior veterinary terminology familiarity is a plus.