Night Shift Cleaning Supervisor: Lead Client Compliance

City Wide Facility Solutions; North Carolina; On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

City Wide Facility Solutions is seeking a Second Shift Cleaning Supervisor (Night Manager) to oversee contract compliance for designated building maintenance services and manage relationships with Independent Contractors. The role includes evening site visits, adjusting to client priorities, and ensuring adherence to policies and tools.

A two-week daytime training period is required before starting the night shift.

Qualifications

• High School diploma required or equivalent experience in commercial janitorial services industry.
• Highly detail-oriented and excellent follow-through on commitments.
• Positive and outgoing personality; great at building relationships.
• Excellent verbal and strong written communication skills.
• Must have reliable transportation with an active driver's license and auto insurance.
• Must be comfortable using a smartphone and Outlook email.

Responsibilities

• Perform Client site visits in the evenings to ensure compliance with account scope of work and company policies.
• Manage inspections, address complaints, and oversee new Client starts to maintain high levels of satisfaction.
• Build strong working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating to find solutions.
• Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
• Other duties as necessary.

Skills

Driver's license

Spanish language

Portuguese language

Management experience

Education

High School diploma

Job description

City Wide Facility Solutions is seeking a Second Shift Cleaning Supervisor (Night Manager) to oversee contract compliance for designated building maintenance services and manage relationships with Independent Contractors. The role includes evening site visits, adjusting to client priorities, and ensuring adherence to policies and tools.

A two-week daytime training period is required before starting the night shift.