2nd Shift Compliance Manager

City Wide Facility Solutions

Olympia (WA)

On-site

USD 60,000 - 63,000

Full time

14 days+

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Benefits offered by this job

Commission and bonus

401(k)

Mileage reimbursement

Dental, medical, and vision benefits

Life insurance policy

8 paid holidays + PTO

Company cell phone, iPad, and iPhone

Job summary

A facilities services provider is seeking a detail-oriented 2nd Shift Compliance Manager. This role involves building relationships with Independent Contractors, managing client inspections, and ensuring compliance with policies to enhance service quality. Candidates should have management experience, strong communication skills, and a knack for problem-solving. The position offers a salary range of $60,000 - $63,000, plus bonuses, and requires a high school diploma with a preference for experience in commercial janitorial services. Full-time entry-level role.

Qualifications

Experience in the commercial janitorial services industry is preferred.
Three years of management experience.
Innovation and continuous improvement mindset.

Responsibilities

Build strong relationships with Independent Contractors.
Manage client inspections and respond to customer inquiries.
Assess scopes of work to ensure outstanding service.
Uphold operational policies and maintain compliance with client standards.
Apply problem-solving and communication skills to address client needs.

Skills

Coaching and motivating teams

Planning and organizational skills

Effective communication

Attention to detail

Problem-solving skills

Education

High school diploma

Job description

2nd Shift Compliance Manager (ACM)

City Wide Facility Solutions is on the lookout for a friendly and detail‑focused 2nd Shift Compliance Manager to become a part of our dynamic team! In this exciting role, you'll play a crucial part in providing exceptional service and ensuring client satisfaction across a wide variety of facilities, from office environments to industrial locations.

As a 2nd Shift Compliance Manager (ACM), your main goal will be to build strong relationships with our Independent Contractors (IC) while executing essential functions that drive our business forward. You will work closely with the Facility Solutions Manager, managing everything from client inspections to responding to customer inquiries. Your insightful contributions will be key in improving our service quality.

Your nightly adventures are sure to be filled with engagement! You'll assess scopes of work to ensure outstanding service, uphold our operational policies, and maintain compliance with client standards. Additionally, your excellent problem‑solving skills and top‑notch communication abilities will position you as the go-to expert in addressing our clients' needs.

If you have a passion for excellence and thrive in a collaborative environment, this is the ideal opportunity for you.

Night shift role with start time of 5:00 PM and ending from 2:00-3:00 AM. Routed out by FSM at 5:00 PM, but client site visits may begin between 7:00-10:00 PM.

Responsibilities

Build strong relationships with Independent Contractors.
Manage client inspections and respond to customer inquiries.
Assess scopes of work to ensure outstanding service.
Uphold operational policies and maintain compliance with client standards.
Apply problem‑solving and communication skills to address client needs.

Requirements

A high school diploma is required, and experience in the commercial janitorial services industry is a plus.
Three years of management experience, with skills in coaching, motivating, and leading teams across multiple locations.
Planning and organizational skills and attention to detail.
Effective communication and interpersonal skills.
Innovation and continuous improvement mindset.

Benefits