Night Shift Casino Operations Supervisor

Winstar; Thackerville (OK); On-site; USD 52,000 - 68,000; Full time

Job summary

Winstar in Thackerville, OK seeks an Operations Shift Supervisor for Border Casino. The role runs 5:00PM-2:00AM on designated weeknights, overseeing Unit 1 operations and ensuring compliance with gaming rules and internal policies.

You will supervise staff, develop training plans, prepare shift reports, and maintain documentation while resolving guest concerns to ensure a smooth, compliant operation.

Qualifications

• High School, GED or Equivalent.
• Pass gaming background check.
• Gaming license or permit as required by assigned position.
• CN Core Leadership Level 1

Responsibilities

• Develops and maintains documentation such as files, logs, records, and reports.
• Maintains confidentiality, security, and integrity of data and information.
• Ensures staff complete assigned training and development.
• Follows and enforces all laws, rules, regulations, and policies for the area.
• Prepares shift reports and reviews staff performance.
• Mentors, coaches, develops and assists in training assigned staff.
• Schedules staff and manages contingency staffing based on needs.
• Oversees compliance, safety and guest service standards on shift.
• Resolves guest complaints to create a positive experience.
• Act as Manager on Duty if needed to maintain operations.

Skills

Basic Computer skills

Operating equipment

Two way radio

Education

High School, GED or Equivalent

Job description

Winstar in Thackerville, OK seeks an Operations Shift Supervisor for Border Casino. The role runs 5:00PM-2:00AM on designated weeknights, overseeing Unit 1 operations and ensuring compliance with gaming rules and internal policies.

You will supervise staff, develop training plans, prepare shift reports, and maintain documentation while resolving guest concerns to ensure a smooth, compliant operation.