Slot Floor Supervisor – Night Shifts with Earned Wage Access

Choctaw Casinos & Resorts; Stigler (OK); Vor Ort; USD 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Weekly earned wage access

Zusammenfassung

Choctaw Casinos & Resorts in Oklahoma is seeking a Slot Floor Supervisor to support efficient floor operations and deliver exceptional guest service. You will report to the Casino General Manager and oversee a team during Tuesday–Wednesday 6:00 PM–2:30 AM and Thursday–Saturday 8:00 PM–4:30 AM shifts.

The role involves maintaining security procedures, auditing staff, paying winners, handling Title 31 transactions, and training new hires.

Qualifikationen

• Excellent oral or written communication.
• Prior supervisory or management experience.

Aufgaben

• Maintain security/procedures according to rules.
• Audit/Inspect work of team members to ensure standards are met.
• Replenish thermal paper, fixing printer jams and bill acceptor malfunctions.
• Key jackpots on the floor.
• Pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures.
• Be available on short notice for staff replacement.
• Train new hires and incumbents to perform job tasks.
• Maintain positive working relationship with all departments/staff.
• Immediately resolve customer/employee/management concerns.
• Perform other responsibilities as may be

Kenntnisse

Communication skills

Supervisory experience

Jobbeschreibung

Choctaw Casinos & Resorts in Oklahoma is seeking a Slot Floor Supervisor to support efficient floor operations and deliver exceptional guest service. You will report to the Casino General Manager and oversee a team during Tuesday–Wednesday 6:00 PM–2:30 AM and Thursday–Saturday 8:00 PM–4:30 AM shifts.

The role involves maintaining security procedures, auditing staff, paying winners, handling Title 31 transactions, and training new hires.