Casino Floor Operations Leader

Osage Casino Sand Springs; Sand Springs (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

Osage Casino Sand Springs is seeking a supervisor to oversee casino floor shift operations and ensure efficient, compliant service. The role emphasizes staff scheduling, training, and maintaining high guest satisfaction in a fast-paced environment.

Responsibilities include coordinating communication, monitoring game devices, maintaining safety standards, and generating routine reports for leadership. Strong English skills and relevant supervisory experience are essential.

Qualifications

• Read, write, speak and understand the English language.
• Experience in hiring, training, scheduling and supervising casino staff.
• Must obtain ABLE liquor license and Osage Nation Gaming license.

Responsibilities

• Communicate company information through boards, signage, and newsletters.
• Conduct bi-weekly One-on-One meetings with direct reports and solicit input.
• Explain decisions and communicate purpose to staff.
• Ensure staff are scheduled and attendance records updated.
• Inspect work stations, maintain safety and cleanliness.
• Verify jackpots and assist in machine maintenance.
• Prepare daily, weekly, and monthly operating reports as required by supervisor.
• Provide job-specific training to new hires or mentors.

Job description

Osage Casino Sand Springs is seeking a supervisor to oversee casino floor shift operations and ensure efficient, compliant service. The role emphasizes staff scheduling, training, and maintaining high guest satisfaction in a fast-paced environment.

Responsibilities include coordinating communication, monitoring game devices, maintaining safety standards, and generating routine reports for leadership. Strong English skills and relevant supervisory experience are essential.