Night-Shift Call Center Specialist – Mental Health Support

Aiken Regional Medical Centers; Tempe (AZ); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Behavioral Health Connections in Tempe, AZ is seeking a dynamic and talented Call Center Specialist PRN to work 12‑hour varied and night shifts. The role supports patient care by monitoring referrals and connecting them with relevant providers, organizing and coordinating timely evaluations with therapists, and handling insurance verification and data entry.

Responsibilities include answering phones, processing patient documents, and ensuring accurate documentation across multiple information

Qualifications

• High School Diploma or GED required.
• Preferred Associate Degree.
• 1–3 years related experience preferred.

Responsabilités

• Answers phones and collects demographic information to be assessed.
• Coordinates and processes patient documents and paperwork for transfers.
• Ensures information is accurately documented in information systems; assists with commitment and transfer processes as needed.

Formation

High School Diploma/GED

Preferred Associate Degree

Description du poste

Behavioral Health Connections in Tempe, AZ is seeking a dynamic and talented Call Center Specialist PRN to work 12‑hour varied and night shifts. The role supports patient care by monitoring referrals and connecting them with relevant providers, organizing and coordinating timely evaluations with therapists, and handling insurance verification and data entry.

Responsibilities include answering phones, processing patient documents, and ensuring accurate documentation across multiple information