Behavioral Health Care Call Center Specialist

Universal Health Services, Inc.; Tempe (AZ); Sur place; USD 36 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation

Career development within UHS

Résumé du poste

Universal Health Services is seeking a dynamic Full Time Call Center Specialist for Behavioral Health Connections in Tempe, AZ. The role focuses on coordinating patient care, reviewing referrals, and connecting patients to appropriate health care providers, with a 12-hour day shift schedule.

Responsibilities include handling patient intake, processing documents, and supporting the Mobile Assessment Team during commitments and transfers, ensuring accurate data entry across systems.

Qualifications

• High School Diploma or GED required.
• Preferred Associate Degree.
• Preferred 1–3 years of related work experience.
• Experience with crisis intervention, risk assessment, psychiatric symptoms, and crisis management is preferred.

Responsabilités

• Answers phones and collects demographic information for assessments.
• Coordinates and processes patient documents and transfers.
• Ensures information is accurately documented in multiple information systems.
• Assists Mobile Assessment Team Evaluator with commitment and transfer processes when needed.

Formation

High School Diploma/GED

Associate Degree

Description du poste

Universal Health Services is seeking a dynamic Full Time Call Center Specialist for Behavioral Health Connections in Tempe, AZ. The role focuses on coordinating patient care, reviewing referrals, and connecting patients to appropriate health care providers, with a 12-hour day shift schedule.

Responsibilities include handling patient intake, processing documents, and supporting the Mobile Assessment Team during commitments and transfers, ensuring accurate data entry across systems.