Night-Shift 911 Dispatcher: Emergency Resource Tech

Clermont County, Ohio; Kentucky; On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Holidays

Paid Vacation

Paid Sick Leave

Annual Personal Day

Long-term Disability – at no cost to 


Job summary

The Clermont County Department of Public Safety Services seeks an Emergency Resource Technician to join a dedicated team and provide critical support for responders. This full-time role offers 12-hour night shifts (6 PM–6 AM), opportunities for transfers, comprehensive benefits, and paid time off.

Responsibilities include handling emergency and non-emergency calls, coordinating information with responders, operating radio and computer equipment, and applying medical instruction per protocol.

Qualifications

• Active listening and clear communication under pressure.
• Ability to prioritize tasks with urgency while remaining calm.
• Operate radio and computer equipment under supervision.

Responsibilities

• Answer emergency and non-emergency phone lines.
• Obtain pertinent information to pass to responders.
• Operate radio and computer equipment.
• Provide standardized emergency medical instructions to callers.
• Make timely decisions with limited information.
• Coordinate with Police, Fire and EMS agencies.
• Assist public and other agencies with disaster responses.
• Demonstrate regular attendance.
• Access NCIC/LEADS as requested by law enforcement.

Skills

Active listening

Multi-tasking

Written and verbal communication

Education

High school diploma or equivalent

Tools

NCIC/LEADS system

Job description

The Clermont County Department of Public Safety Services seeks an Emergency Resource Technician to join a dedicated team and provide critical support for responders. This full-time role offers 12-hour night shifts (6 PM–6 AM), opportunities for transfers, comprehensive benefits, and paid time off.

Responsibilities include handling emergency and non-emergency calls, coordinating information with responders, operating radio and computer equipment, and applying medical instruction per protocol.