Night Service Desk Technician – DoD Cloud & IT Support

Apex Systems; Arlington (VA); On-site; USD 62,000 - 96,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

Employee stock purchase program (ESPP)

Job summary

Everforth Apex Systems in Arlington, VA is seeking an Overnight Service Desk Technician to support a U.S. Air Force initiative. This on-site role covers patching, AD user management, Windows support, and ServiceNow ticketing for incident resolution.

A DoD 8140/8570 IAT Level II certification is required, with a valid security clearance being a condition of employment. The position involves monitoring, auditing, and escalation processes, plus collaboration with DoD operations teams on cloud and

Qualifications

• Experience with ticketing systems (preferably ServiceNow).
• Basic desktop/Windows support and AD user management.
• System patching and patch management experience.

Responsibilities

• Provide day-to-day operational support for workstations, servers, and OS.
• Triage security issues and escalate for timely remediation.
• Assist with software installations and upgrades, monitor performance.

Skills

ServiceNow

Active Directory

Windows support

Patch management

Troubleshooting

Tools

ServiceNow

Active Directory

Job description

Everforth Apex Systems in Arlington, VA is seeking an Overnight Service Desk Technician to support a U.S. Air Force initiative. This on-site role covers patching, AD user management, Windows support, and ServiceNow ticketing for incident resolution.

A DoD 8140/8570 IAT Level II certification is required, with a valid security clearance being a condition of employment. The position involves monitoring, auditing, and escalation processes, plus collaboration with DoD operations teams on cloud and