Night Safety & Guest Experience Attendant

The Revolution Hotel; Norfolk (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401K plan

Life insurance

Paid holidays

Job summary

Olympia Hospitality is seeking a Night Attendant to monitor the property, assist guests with knowledge of departments and access routes, and uphold safety procedures on site. The role supports a values-driven team focused on guest well-being and security across the property.

The position pays $16.00–$17.00 per hour and involves walking rounds, incident reporting, and clear communication with the Front Desk. CPR/First Aid are a plus, HS diploma or equivalent required.

Qualifications

• Must provide high level customer service and assist guests.
• Excellent communication with guests and team members.
• Ability to learn quickly and follow procedures.
• Attention to detail and steady under pressure.

Responsibilities

• Walk the property frequently and monitor safety and security.
• Know hotel layout and access routes.
• Perform rounds and address unauthorized areas or individuals.
• Contact Police/Fire when appropriate.
• Check parking lot and arrange towing if needed.
• Answer calls and assist guests during busy periods.
• Maintain radio communications with Front Desk.

Skills

Customer service

Clear communication

Follow instructions

Learning agility

Attention to detail

Composure under pressure

Education

High school diploma or equivalent

Job description

Olympia Hospitality is seeking a Night Attendant to monitor the property, assist guests with knowledge of departments and access routes, and uphold safety procedures on site. The role supports a values-driven team focused on guest well-being and security across the property.

The position pays $16.00–$17.00 per hour and involves walking rounds, incident reporting, and clear communication with the Front Desk. CPR/First Aid are a plus, HS diploma or equivalent required.