Night Security & Guest Services Attendant

The Olympia Companies; Norfolk (VA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health coverage up to 80%

401K with discretionary match

Paid life insurance

PTO and holidays

Earned wage access

Employee Assistance Program

Job summary

The Olympia Companies’ Olympia Hospitality and Glass Light Hotel & Gallery in Norfolk seeks a Night Attendant to monitor security, assist guests, and guide them through the property.

You’ll attend to safety protocols, know building layouts, and coordinate with Front Desk while delivering friendly, responsive service.

This role emphasizes teamwork, reliability, and a community-minded approach, with competitive hourly pay and benefits.

Qualifications

• High school diploma or equivalent is required; CPR and First Aid are helpful.
• Experience in public safety/security is preferred but not required.

Responsibilities

• Walk the property frequently, observe and appropriately handle safety/security matters; complete Incident Report with details.
• Know hotel layout, including fire exits and storage areas.
• Conduct rounds; check windows and doors; monitor for unauthorized individuals.
• Contact Police/Fire Department when appropriate.
• Check parking lot for unauthorized vehicles and request towing when necessary.
• Answer calls and assist guests; maintain professional radio communication with Front Desk.

Skills

Customer service

Communication

Attention to detail

Learn quickly

Work under pressure

Education

High school diploma or equivalent

Job description

The Olympia Companies’ Olympia Hospitality and Glass Light Hotel & Gallery in Norfolk seeks a Night Attendant to monitor security, assist guests, and guide them through the property.

You’ll attend to safety protocols, know building layouts, and coordinate with Front Desk while delivering friendly, responsive service.

This role emphasizes teamwork, reliability, and a community-minded approach, with competitive hourly pay and benefits.