Night Registration Specialist – Patient Access

MemorialCare Health System; Fountain Valley (CA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Job summary

MemorialCare in Fountain Valley, CA is seeking a Registration Representative for night shifts within the Admitting department. The role registers patients for procedures, admissions, outpatient and ER visits, verifies demographics and insurance information, and posts payments in Epic. Excellent customer service is essential.

Applicants should have 1–2 years hospital admitting experience, strong written and verbal communication, and basic insurance knowledge. Bilingual candidates are preferred.

Qualifications

• Must communicate effectively in writing and verbally.
• Strong customer service skills.
• Bi-lingual in English/Spanish or English/Vietnamese preferred.
• General knowledge of insurance payors (PPO, HMO, POS, EPO, Medicare, Medi-Cal, CalOptima).
• Knowledge of medical terminology.

Responsibilities

• Register patients for procedures, admissions, outpatient, and ER visits.
• Verify demographic and insurance information for accurate identification and billing.
• Enter notes in Epic and post payments accurately.
• Maintain registration accuracy rate of 95% or better.
• Provide excellent customer service to patients, visitors, clinicians, and coworkers.

Skills

Effective communication

Customer service

Bi-lingual (English/Spanish or English

HIPAA compliance

Microsoft Office

Epic EMR

Education

High school diploma

Medical terminology course/certificate

Tools

Epic EMR

PBX

Job description

MemorialCare in Fountain Valley, CA is seeking a Registration Representative for night shifts within the Admitting department. The role registers patients for procedures, admissions, outpatient and ER visits, verifies demographics and insurance information, and posts payments in Epic. Excellent customer service is essential.

Applicants should have 1–2 years hospital admitting experience, strong written and verbal communication, and basic insurance knowledge. Bilingual candidates are preferred.