Evening Patient Access & Registration Specialist

MemorialCare Health System; Laguna Hills (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

MemorialCare Health System is seeking a Registration Representative for the Laguna Hills location, evenings, per diem. The role focuses on completing patient registrations for procedures, admissions, and ER visits, verifying demographics and insurance, and posting payments in Epic.

Candidates should have 1–2 years in hospital admitting or equivalent healthcare, strong communication skills, and solid insurance knowledge. Bilingual abilities are a plus; high school diploma required.

Qualifications

• 1-2 years in hospital admitting or equivalent healthcare setting.
• Must communicate effectively, both verbally and in writing.
• Knowledge of insurance payors (PPO, HMO, POS, EPO, Medicare, Medi-Cal, CalOptima).

Responsibilities

• Register patients for procedures, admissions, outpatient and ER visits.
• Verify demographic and insurance information for accurate billing.
• Enter notes in Epic and post payments; handle cash with care.
• Provide excellent customer service to patients, visitors, clinicians and coworkers.
• Maintain registration accuracy rate and manage work queues.
• Follow HIPAA rules and department policies.

Skills

Customer service

Communication

Bilingual

Medical terminology

Computer skills

HIPAA compliance

Education

High school diploma

Medical terminology course/certificate

Tools

Epic EMR

Job description

MemorialCare Health System is seeking a Registration Representative for the Laguna Hills location, evenings, per diem. The role focuses on completing patient registrations for procedures, admissions, and ER visits, verifying demographics and insurance, and posting payments in Epic.

Candidates should have 1–2 years in hospital admitting or equivalent healthcare, strong communication skills, and solid insurance knowledge. Bilingual abilities are a plus; high school diploma required.