Night Library Access Services Lead

VILLANOVA UNIVERSITY; Rosemont (PA); On-site; USD 17,047 - 24,280; Part time

Job summary

VILLANOVA UNIVERSITY seeks a dedicated Access Services Night Manager to support the Falvey Library. In this role, you will independently manage library desk services during late night hours, supervise undergraduate student staff, and assist patrons with research and technology.

The ideal candidate is a current graduate student at Villanova, with excellent communication skills and the ability to work independently. A passion for customer service and technology troubleshooting will be essential as you navigate the challenges of library management during off-peak hours.

This position offers a wage rate of $15.00/hour.

Qualifications

• Graduate student at Villanova University.
• Excellent verbal and written communication skills.
• Ability to work independently and make decisions.
• Experience with hardware and software troubleshooting.

Responsibilities

• Manage library desk services during late night and weekends.
• Supervise undergraduate student staff.
• Provide research assistance, library policy knowledge, and tech support.
• Conduct closing procedures and communicate with Public Safety.

Skills

Communication skills

Customer service experience

Technology troubleshooting

Attention to detail

Decision-making

Education

Currently enrolled graduate student

Tools

PCs

Printers

Scanners

Library software

Job description

VILLANOVA UNIVERSITY seeks a dedicated Access Services Night Manager to support the Falvey Library. In this role, you will independently manage library desk services during late night hours, supervise undergraduate student staff, and assist patrons with research and technology.

The ideal candidate is a current graduate student at Villanova, with excellent communication skills and the ability to work independently. A passion for customer service and technology troubleshooting will be essential as you navigate the challenges of library management during off-peak hours.

This position offers a wage rate of $15.00/hour.