Library Access Services Technician - Evenings & Weekends

VILLANOVA UNIVERSITY; Rosemont (PA); On-site; USD 12,785 - 18,210; Part time

Job summary

Villanova University is seeking an Access Services Technician for Falvey Memorial Library. The role supports daily desk operations, catalog searches, holds processing, and interlibrary loan activities.

The position emphasizes strong communication, reliability, and flexibility, with responsibilities spanning shelving, light clerical work, and occasional errands. Evening and weekend availability preferred.

Qualifications

• Excellent verbal and written communication skills with attention to detail.
• Reliable team member capable of handling repetitive tasks accurately.
• Customer service experience preferred and helpful in difficult situations.
• Familiarity with Windows/Mac and library software is advantageous.
• Cross training in multiple areas is required.

Responsibilities

• Provide in-person customer service at the library service desk.
• Conduct circulation transactions and respond to patron questions.
• Search library catalog and direct patrons to reference staff.
• Process holds, phone inquiries, and interlibrary loan materials.
• Handle shelving, sorting, and light clerical tasks as directed.
• Assist with material delivery and project work for Access Services.

Skills

Customer service

Attention to detail

Verbal and written communication

Reliability

Hardware experience

Software experience

Tools

Windows

Mac

Web browsers

Webmail

Brightspace

Job description

Villanova University is seeking an Access Services Technician for Falvey Memorial Library. The role supports daily desk operations, catalog searches, holds processing, and interlibrary loan activities.

The position emphasizes strong communication, reliability, and flexibility, with responsibilities spanning shelving, light clerical work, and occasional errands. Evening and weekend availability preferred.