Night IO Bridge Analyst — TS/SCI Clearance & Incident Expert

CACI International Inc; Denver (CO); On-site; USD 68,000 - 142,000; Full time

Job summary

CACI International Inc. seeks an Integrated Operations (IO) Bridge Analyst for night shift to support on-site Enterprise services. You will monitor incidents, produce situational awareness communications, and coordinate with ISC NOC and external partners to ensure SLA conformance.

The role requires an active TS/SCI clearance with polygraph, Security+ or DoD 8140 IAT, and ITIL 4 (or within 90 days). Expect 12-hour night shifts in a regulated defense environment with on-call duties.

Qualifications

• Active TS/SCI Clearance with Polygraph required.
• Security+ or DoD 8140 IAT certification.
• ITIL 4 Certification required or to be obtained within 90 days.
• 5+ years of IT infrastructure and services experience.
• Understanding of commercial network services, wavelength, SONET, Carrier Ethernet.
• Strong written and verbal communication and customer service skills.

Responsibilities

• Maintain an Operations Bridge and collaborate with ISC NOC, external agencies, and field units.
• Provide Situational Awareness reports, logs, and updates to service operations.
• Correlate service impacts, availability, and SLA conformance using enterprise tools.
• Monitor high priority incidents affecting critical services and VIPs.
• Coordinate maintenance with carriers and support daily ad hoc client tasks.
• Prepare daily availability briefings and executive level reports.

Education

Security+ or DoD 8140 IAT certification

ITIL 4 Certification

Job description

CACI International Inc. seeks an Integrated Operations (IO) Bridge Analyst for night shift to support on-site Enterprise services. You will monitor incidents, produce situational awareness communications, and coordinate with ISC NOC and external partners to ensure SLA conformance.

The role requires an active TS/SCI clearance with polygraph, Security+ or DoD 8140 IAT, and ITIL 4 (or within 90 days). Expect 12-hour night shifts in a regulated defense environment with on-call duties.