Night Hotel Front Desk & Travel Concierge

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 17,047 - 24,280; Part time

Job summary

GRAND CANYON UNIVERSITY is seeking a Hotel, Travel & Event Scheduling Associate to assist with front desk operations at the GCU Hotel. This position requires availability for overnight shifts and will involve managing guest arrivals, departures, and travel bookings for visitors at Discover GCU.

The ideal candidate should have a minimum of one year in customer service or hospitality, and must be a full-time GCU student. This role is crucial in providing an exceptional experience for all guests.

Qualifications

• Must have a minimum of one year of experience in the customer service or hospitality industry.
• Must be fluent in English, able to read and write.
• Must have a flexible schedule, including nights, weekends, and holidays if needed.

Responsibilities

• Assist with hotel front desk operations during overnight shifts.
• Book and monitor Discover GCU guest travel itineraries.
• Greeting guests and ensuring their satisfaction throughout their stay.
• Manage check in/out procedures and room inventory.

Skills

Customer service

Hospitality

Attention to detail

Communication

Education

Enrolled at GCU as a full-time student

Minimum 2.0 GPA for Bachelor's or 3.0 GPA for Master's

Job description

GRAND CANYON UNIVERSITY is seeking a Hotel, Travel & Event Scheduling Associate to assist with front desk operations at the GCU Hotel. This position requires availability for overnight shifts and will involve managing guest arrivals, departures, and travel bookings for visitors at Discover GCU.

The ideal candidate should have a minimum of one year in customer service or hospitality, and must be a full-time GCU student. This role is crucial in providing an exceptional experience for all guests.