Guest Experience & Travel Coordinator: Night Front Desk

GRAND CANYON UNIVERSITY; Phoenix (AZ); On-site; USD 17,909,000 - 23,419,000; Part time

Job summary

Grand Canyon University seeks a part-time Discover GCU Hotel, Travel & Events Associate to support front desk operations for overnight shifts and assist with guest travel coordination. Responsibilities include check-in/out, flight monitoring, guest inquiries, and shuttle coordination to ensure a seamless visitor experience.

The role requires engagement with students and visitors, fluency in English, and availability for nights, weekends, and holidays.

Qualifications

• One year of customer service or hospitality experience preferred.
• Fluent in English, able to read and write.
• Professional image and reliable schedule required.

Responsibilities

• Assist with hotel front desk check-in/out and reservations.
• Coordinate Discover GCU guest travel and flight timing.
• Greet guests and address inquiries, ensuring guest satisfaction.
• Monitor flights for changes affecting itineraries.
• Coordinate shuttle service and assist with luggage handling.

Skills

Customer service

English fluency

Attention to detail

Education

Enrollment as GCU student

Job description

Grand Canyon University seeks a part-time Discover GCU Hotel, Travel & Events Associate to support front desk operations for overnight shifts and assist with guest travel coordination. Responsibilities include check-in/out, flight monitoring, guest inquiries, and shuttle coordination to ensure a seamless visitor experience.

The role requires engagement with students and visitors, fluency in English, and availability for nights, weekends, and holidays.