Night Hospice Admissions Coordinator - Full-Time

Empath Health; West Palm Beach, Northern (FL, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Trustbridge Hospice, a member of Empath Health, seeks a compassionate Admissions Coordinator to join our West Palm Beach team. This onsite role operates Thursday through Sunday, 8:00 p.m.

to 7:30 a.m., supporting the admissions process and ensuring a seamless, empathetic experience for patients and families during a challenging transition. You’ll complete 3–4 weeks of training Monday through Friday, 8 a.m.–5 p.m., and collaborate with interdisciplinary staff while maintaining accurate records in

Qualifications

• Three (3) years of experience in healthcare administration or customer service.
• Knowledge of hospice or home health programs preferred, with willingness to develop clinical understanding.
• Ability to handle a high call volume.
• Strong communication, organization, and computer skills.

Responsibilities

• Facilitate the conversion of referrals to admissions through completion of the intake process.
• Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.
• Communicate effectively with interdisciplinary team members to ensure timely and accurate admissions.
• Maintain accurate records and documentation in accordance with organizational policies.
• Support a compassionate, patient-centered environment that reflects the mission and values of Trustbridge Hospice.

Skills

Customer service

Healthcare administration

Communication

Organization

Computer skills

High call volume management

Education

Associate degree preferred

Job description

Trustbridge Hospice, a member of Empath Health, seeks a compassionate Admissions Coordinator to join our West Palm Beach team. This onsite role operates Thursday through Sunday, 8:00 p.m.

to 7:30 a.m., supporting the admissions process and ensuring a seamless, empathetic experience for patients and families during a challenging transition. You’ll complete 3–4 weeks of training Monday through Friday, 8 a.m.–5 p.m., and collaborate with interdisciplinary staff while maintaining accurate records in