Night Guest Services Pro — Ski Resort Front Desk

Boyne Resorts; Utah; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

All Access Brighton Season Pass

Free UTA ski bus access

Discounted Brighton lift tickets for @

Job summary

Boyne Resorts seeks friendly Guest Service Professionals for the Brighton Resort night operations team for the 2026/2027 season. You’ll be the first contact for guests, sharing expert knowledge of tickets, passes, and events while delivering memorable service.

You’ll join a small, energetic team, with shifts from 2 pm to 9:30 pm, and a requirement of at least 3 shifts per week. Previous guest-service or hospitality experience is helpful but not required.

Qualifications

• Must be 18 years or older.
• Friendly, approachable, and positive attitude.
• Strong communication skills; able to remain professional.
• Previous customer service, hospitality, or retail experience preferred.
• Able to multitask in a fast-paced environment.

Responsibilities

• Be a friendly, welcoming face for guests from around the world.
• Develop knowledge of ticket and season pass products, rates, and events.
• Work with teammates to provide exceptional guest service.
• Maintain a clean, organized workspace and assist with opening/closing duties.
• Communicate clearly with guests in person, on the phone, and via email.
• Assist with parking information online and on-site.
• Direct guests to various locations throughout Brighton Resort.

Skills

Customer service

Hospitality

Communication

Multitasking

Problem solving

Teamwork

Education

Experience in customer service or retail

Job description

Boyne Resorts seeks friendly Guest Service Professionals for the Brighton Resort night operations team for the 2026/2027 season. You’ll be the first contact for guests, sharing expert knowledge of tickets, passes, and events while delivering memorable service.

You’ll join a small, energetic team, with shifts from 2 pm to 9:30 pm, and a requirement of at least 3 shifts per week. Previous guest-service or hospitality experience is helpful but not required.