Night Guest Services & Laundry Specialist

Extended Stay America; Holland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Competitive wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering major-

Job summary

Extended Stay America is seeking a Night Guest Laundry Attendant to support guests overnight with check-in/check-out, payment processing, and a full range of laundry duties. You will also handle dishware, stock carts, and assist with breakfast setup as part of a collaborative housekeeping team.

The role emphasizes safety, compliance, and guest satisfaction, with routine property tours and adherence to brand standards. Shift typically runs overnight, requiring a proactive service mindset.

Qualifications

• High School Diploma or GED or equivalent combination of education and experience.
• 1–3 months related experience and/or training.
• Ability to operate the property management system and perform audits.

Responsibilities

• Assist guests overnight with check-in/check-out and payments.
• Perform laundry tasks: washing, drying, folding linens, towels, blankets and shower curtains.
• Process all dishware per standards: washing, drying and packing.
• Stock housekeeping carts and laundry rooms to PAR levels throughout the building.
• Set up and maintain grab-and-go breakfast per brand standards.
• Conduct daily property tours to ensure cleanliness and safety.

Skills

English communication

PMS operation

Safety compliance

Problem solving

Education

High School Diploma or GED

Job description

Extended Stay America is seeking a Night Guest Laundry Attendant to support guests overnight with check-in/check-out, payment processing, and a full range of laundry duties. You will also handle dishware, stock carts, and assist with breakfast setup as part of a collaborative housekeeping team.

The role emphasizes safety, compliance, and guest satisfaction, with routine property tours and adherence to brand standards. Shift typically runs overnight, requiring a proactive service mindset.