Night Guest Service Agent - Overnight Concierge
The Langham Chicago
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Benefits offered by this job
Job summary
The Langham Chicago is seeking an Overnight Guest Service Agent to ensure a smooth and secure overnight operation at the Front Desk. You will be the night-time point of contact, greeting guests, handling check-ins and check-outs, and supporting the Night Manager with administrative and auditing duties.
Responsibilities include accurate payment handling, room coding, currency exchange, answering inquiries, resolving guest concerns, and maintaining records.
Job description
The Langham Chicago is seeking an Overnight Guest Service Agent to ensure a smooth and secure overnight operation at the Front Desk. You will be the night-time point of contact, greeting guests, handling check-ins and check-outs, and supporting the Night Manager with administrative and auditing duties.
Responsibilities include accurate payment handling, room coding, currency exchange, answering inquiries, resolving guest concerns, and maintaining records.
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