Night Guest Laundry & Front Desk Attendant

ESA Management, LLC

Tewksbury (MA)

On-site

USD 20,000 - 28,000

Full time

5 days ago
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Benefits offered by this job

Weekly Pay!
Competitive Wages
Great working environment
Employee Perks Program

Job summary

ESA Management, LLC is seeking a Night Guest Laundry Attendant to support guests overnight, manage laundry and dishware, and ensure safety and cleanliness across the hotel. The role includes checking guests in/out per guidelines and answering phones in a fast-paced environment.

Responsibilities also cover stocking carts, processing payments, and preparing breakfast setups. This position requires a HS diploma or GED, English proficiency, and the ability to lift and handle items up to 50 lbs.

Qualifications

  • High School Diploma or GED (or equivalent) is required.
  • Ability to communicate in English and interact with guests and associates.
  • Operate property management system technology and interact with shift reports.

Responsibilities

  • Assist guests overnight, including check-in/check-out according to guidelines.
  • Answer phones and ensure safety and security procedures are followed.
  • Handle laundry tasks: wash, dry, fold, and manage related duties per standards.
  • Stock housekeeping carts and maintain cleaning supplies to PAR levels.
  • Process reservations, payments, and departures per procedures.
  • Set up grab-and-go breakfast and perform daily property tours for cleanliness.

Skills

English
PMS operation
Documentation
Basic math
Guest service
Safety awareness

Education

High School Diploma or GED

Job description

ESA Management, LLC is seeking a Night Guest Laundry Attendant to support guests overnight, manage laundry and dishware, and ensure safety and cleanliness across the hotel. The role includes checking guests in/out per guidelines and answering phones in a fast-paced environment.

Responsibilities also cover stocking carts, processing payments, and preparing breakfast setups. This position requires a HS diploma or GED, English proficiency, and the ability to lift and handle items up to 50 lbs.

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