Night Guest Laundry & Front Desk Associate

esacareers; Bluffton, Hilton Head Island (SC, SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

ESA Management, LLC is seeking a Night Guest Laundry Attendant to assist guests overnight, check-in/out, and manage laundry and dishware per brand standards. The role includes safety compliance, stock management, and light duties across hotel areas.

The position requires the ability to work 11:00pm–7:00am, communicate effectively in English, and follow established procedures. Compensation and benefits reflect hospitality industry standards.

Qualifications

• Understand and communicate in English proficiently.
• Operate the property management system technology.
• Understand and follow safety rules and maintenance instructions.
• Complete routine reports and correspondence.
• Perform basic arithmetic in all units of measure.
• Apply good judgment at all times.
• Manage problems and guest-related issues.

Responsibilities

• Assist guests overnight, including check-in/check-out and payments per guidelines.
• Process laundry (wash, dry, fold) and dishware per standards.
• Stock housekeeping carts and supply rooms to PAR levels.
• Handle reservations, registrations, payments, and departures per guidelines.
• Set up grab-and-go breakfast per brand standards.
• Conduct daily property tours for cleanliness and maintenance checks.
• Follow all company policies including safety, cash handling, and key control.
• Assist with other hotel cleaning tasks as needed by management.

Skills

English proficiency

PMS system

Safety procedures

Reports & admin

Math skills

Problem solving

Guest service

Education

High School Diploma or GED

Job description

ESA Management, LLC is seeking a Night Guest Laundry Attendant to assist guests overnight, check-in/out, and manage laundry and dishware per brand standards. The role includes safety compliance, stock management, and light duties across hotel areas.

The position requires the ability to work 11:00pm–7:00am, communicate effectively in English, and follow established procedures. Compensation and benefits reflect hospitality industry standards.