Night Grocery Service & Freshness Champion

Kroger Family of Companies; Albany (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Kroger Family of Companies in Albany, Oregon is seeking a dedicated team member to deliver exceptional customer service in the department and help achieve our sales and profit goals. You will help customers, answer questions, and maintain a clean, safe shopping environment.

Responsibilities include product knowledge, suggesting items, checking freshness, labeling and stocking, and reporting discrepancies. Retail experience is a plus; willingness to follow safety regulations is essential.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions regarding products and store services.
• Gain knowledge of products and respond to questions, making suitable product suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality and freshness; review sell-by dates and take appropriate action.
• Label, stock and inventory department merchandise while ensuring fresh products are available.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads and promotions.
• Adhere to all food safety regulations and maintain proper temperature logs.
• Follow safety procedures and report unsafe conditions to management.
• Inspect equipment and notify management of repairs needed.
• Report accidents and safety risks promptly.
• Perform essential job functions with or without reasonable accommodation.

Skills

Customer service

Effective communication

Stress management

Basic math

Job description

Kroger Family of Companies in Albany, Oregon is seeking a dedicated team member to deliver exceptional customer service in the department and help achieve our sales and profit goals. You will help customers, answer questions, and maintain a clean, safe shopping environment.

Responsibilities include product knowledge, suggesting items, checking freshness, labeling and stocking, and reporting discrepancies. Retail experience is a plus; willingness to follow safety regulations is essential.