Night Grocery Associate - Freshness, Service & Safety

Kroger Family of Companies; Appleton (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking an associate to deliver outstanding customer service in-store, maintain a safe, clean environment, and assist the department manager in meeting sales and profit goals. The role emphasizes the Customer 1st strategy, product knowledge, and adherence to QA standards.

You will answer customer questions, suggest products, monitor freshness, and help keep shelves stocked and organized across the department.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates; take action as needed.
• Label, stock and inventory department merchandise; provide fresh products as ordered.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and logs are maintained.
• Support safety programs and report unsafe conditions.
• Inspect equipment and request repairs when needed.
• Notify management of accidents or safety risks.

Skills

Stress management

Basic math

Communication

Job description

Kroger Family of Companies is seeking an associate to deliver outstanding customer service in-store, maintain a safe, clean environment, and assist the department manager in meeting sales and profit goals. The role emphasizes the Customer 1st strategy, product knowledge, and adherence to QA standards.

You will answer customer questions, suggest products, monitor freshness, and help keep shelves stocked and organized across the department.