Grocery Clerk - Customer Experience & Freshness Expert

Kroger; Eugene (OR); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

Kroger in Eugene seeks a friendly Customer Service Associate to create outstanding shopper experiences. You will greet customers, answer questions about products, and help them locate items while maintaining a clean, safe store environment.

You will support the department manager in meeting sales and quality standards, handle transactions, stock shelves, and contribute to a positive, fast-paced team atmosphere through reliable service and adherence to safety policies.

Qualifications

• Excellent communication skills and a friendly, helpful attitude.
• Basic math and cash-handling abilities for transactions.
• Commitment to delivering great customer service and teamwork.

Responsibilities

• Greet customers and answer questions about products in the department and store.
• Assist customers in locating items and offer product suggestions.
• Promote Kroger's Customer 1st strategy with a welcoming attitude.
• Maintain a clean, safe shopping environment and adhere to food safety standards.
• Stock, label and inventory department merchandise; check dates and freshness.
• Support managers to meet sales and quality goals and handle transactions.
• Report safety risks and ensure compliance with store policies.

Skills

Effective communication

Basic math

Customer service

Conflict resolution

Teamwork

Job description

Kroger in Eugene seeks a friendly Customer Service Associate to create outstanding shopper experiences. You will greet customers, answer questions about products, and help them locate items while maintaining a clean, safe store environment.

You will support the department manager in meeting sales and quality standards, handle transactions, stock shelves, and contribute to a positive, fast-paced team atmosphere through reliable service and adherence to safety policies.